Frequently Asked Questions
Everything you need to know about Formalist's premium tailoring and service.
What is the standard shipping timeframe for orders?
We offer complimentary standard shipping on all orders over $150. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-12 business days depending on the destination.
How do I ensure I select the correct size for my suit?
We provide a comprehensive size guide on each product page. For the best fit, we recommend using a soft measuring tape to check your chest, waist, and sleeve length against our specific garment measurements.
What is your return policy for formal wear?
We accept returns within 30 days of delivery, provided the items are unworn, unwashed, and have all original tags attached. Please note that custom-tailored or altered garments are final sale.
Do you offer professional tailoring services?
Formalist provides in-house tailoring at our flagship locations. For online orders, we provide a 'Tailoring Credit' of up to $50 for minor adjustments made by your local professional tailor.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm or Klarna.
How should I care for my Formalist garments?
To maintain the integrity of the fabrics, we recommend dry cleaning only for our suits and blazers. Dress shirts should be laundered in cold water and pressed while slightly damp for a crisp finish.